1. Processing Time:
- All orders are processed within 1-5 business days.
2. Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination.
- Free shipping is available for all US orders
3. Shipping Methods:
- We offer standard and expedited shipping options.
- Standard shipping usually takes 5-7 business days, while expedited shipping takes 2-3 business days.
4. International Shipping:
- We currently ship to select international destinations. International shipping rates and delivery times vary based on the destination.
5. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track your order by clicking on the tracking link provided in the email or by logging into your account on our website.
6. Lost or Stolen Packages:
- We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.
- If you believe your package is lost or stolen, please contact the shipping carrier and file a claim.
7. Customs and Duties (International Orders):
- Customers are responsible for any customs and import duties that may apply. We are not responsible for delays due to customs.
8. Shipping Address:
- Please ensure that your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
9. Returns Due to Shipping Issues:
- If your order is returned to us due to an incorrect address or delivery failure, we will contact you to arrange reshipment. Additional shipping charges may apply.
10. Holiday Shipping: - During peak holiday seasons, shipping times may be longer than usual. Please plan accordingly and place your orders in advance.
11. Contact Information: - If you have any questions or concerns regarding your order or our shipping policies, please contact our customer service at trendingsilvergifts@gmail.com.
Note:
- The shipping policy is subject to change without notice. Please review our shipping policy regularly for updates.
Last Updated: 28.12.2023